Q: What makes Orlue so special?
Oh, you’ve got great taste! Our accessories are handcrafted from real silver and 18 karat gold plated materials. They’re like the perfect hair flip - stylish, durable, and guaranteed to shine. No cheap, flimsy pieces here.
Q: Will the gold plating wear off?
Not at all! Our 18 K gold plating is as strong as your favourite hair tie. With the right care, your accessory will keep glimmering like a fresh blowout for years to come.
Q: What is hairware?
Hairware is Orlue's upgrade on hair accessories, think of it as jewellery for your hair. More than just functional clips or ties, hairware has main character energy, it's polished, and designed to be seen. Each piece is made to turn heads and hold up.
Q: Is your hairware heavy?
Only in style! They’re designed to be solid but light, so you can wear them all day without feeling weighed down. Bold, beautiful, and totally wearable - what’s not to love?
Q: Can I shower or swim with my hairware?
We wish we could say yes, but water is the enemy of gold and silver. Keep your accessory dry, and it’ll keep sparkling. We love a good mermaid moment, but let’s save that for your hair, not our hairware!
Q: Will your products work for thick/thin/curly/short hair?
Yes, yes, and yes! Whether you have hair like a lion’s mane or a sleek bob, our accessories are designed to fit perfectly, no matter the texture or length. We’ve got the perfect accessory to complement every hair type - get ready to turn some heads!
Q: How do I care for my hairware / jewellery for my hair?
Treat your hair jewellery like the VIP it is! Wipe it down with a soft cloth to keep it shiny. For a deeper clean, use a gentle jewellery cleaner. And for safe keeping, store it in its original pouch. Have a peek at our care page, to brush up on more care tips.
Q: Do you offer gift packaging?
You bet! Your gift will come wrapped and ready to dazzle. Just add a sweet note at checkout, and we’ll make sure your accessory arrives looking like the ultimate present. After all, who wouldn’t want to unwrap some hair luxury?
Q: What if my hairware breaks?
Oh no, we’ll make it right! We stand behind our craftsmanship, and if your Haircare experiences any hiccups, just reach out. We’re happy to help, because your hair deserves nothing less than perfection.
Q: How long will it take to hold Orlue in my hands?
We ship faster than you can say “I need a hair refresh!” Orders are processed within 1-3 business days. Shipping times depend on your location, but don’t worry we’ll send you tracking info so you can follow your accessory’s journey to you!